Took me longer than expected to fully understand
At first, the sign-up and access to the software seemed straightforward, but I soon realized that many features were not explained clearly. The onboarding flow provides a decent overview, yet some of the menus and options require more detail to avoid guessing. The dialer and calling tools were introduced in training, but I wasn’t entirely certain how to integrate them with my daily workflow for a few days. The database feature was a bit confusing at start; I wasn’t sure how to organize information effectively. While telephonic support offered some answers, sometimes the explanations were brief. So the total time spent understanding all elements was longer than I'd hoped, though the automatic updates occasionally helped clarify changes or new features.