Took me about a week to really get the hang of it
Hey, just wanted to share how the training and onboarding went for me with WFHI’s software. I’m not super technical, so I appreciated how the initial sessions explained stuff step-by-step and didn’t rush through details. It took about a week for me to feel comfortable using the dialer and understand how the database ties into calls. The explanations were clear, but sometimes I wished the video training were a little faster paced because I got a bit bored waiting through slower parts. The sign-up process was pretty quick, and invoices arrived as expected which made payments hassle-free. One thing I'd say though is that while the customer support was friendly, I had to repeat myself a few times when clarifying questions about updates. But overall, the training helped me figure out the software well enough to start using it reliably around the office. Just budget a little extra time if you aren’t super tech-savvy because it’s not instant, but worth sticking with because the workflow integration is solid once you’re up to speed.