Took longer to get started than I thought
I signed up expecting the setup to be fairly quick but it ended up taking quite a bit more time. The initial onboarding had steps that required multiple confirmations, which wasn't immediately clear upfront. Waiting to connect with support also extended things a bit. The software features themselves align with what was described, but the delay in getting fully operational was surprising. For example, the dialer tool worked well once configured, and the database feature seemed suitable for managing calls. There were some hiccups with automatic updates as well, slowing parts of the process intermittently. Invoicing and payment went through smoothly, which was a relief. Overall, the product matches its purpose but the length of time needed to set everything up is more than I anticipated. Maybe others will have quicker experiences, but I found it somewhat slower than I expected at first.