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WFHI review

The signing up and figuring out how to actually use the software took more time than I thought it wo

3 out of 53 of 5Unverified experienceSales and pre-purchase

The signing up and figuring out how to actually use the software took more time than I thought it wo

The signing up and figuring out how to actually use the software took more time than I thought it would. There wasn’t a lot of handholding about how to manage the database or use the calling tools effectively. I had to spend plenty of hours pretty much experimenting and reading through materials on my own. The payment and invoicing part was okay, fairly straightforward, but the rest felt like I had to do most of the figuring out. Training was useful but didn’t cover some of the practical steps in detail. Automatic updates were mostly helpful but sometimes changed things without much warning, which slowed me down too. Support was available but I didn’t always get answers quickly enough to keep up momentum. Overall, the time investment was more than expected and that’s my main takeaway. I’m still getting things running but I think a quicker start would make a big difference for people trying to adapt to this software without outside help.

Harini DamleRajasthan, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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