Took longer than my old tool

Took longer than my old tool

Compared to what I had used before, WFHI’s software took noticeably longer to get fully familiar with. The database felt similar but the dialer interface was less intuitive. Setting up the workflows wasn’t as instantaneous as I expected. It worked decently after a few days, but the initial weeks were frustrating with some repeated updates that interrupted my calling sessions. The onboarding and training maybe could have been shorter or more tailored to experienced users like me. Payment and invoicing were clear enough, no fuss there. In general, the software works well enough but ramp up time is longer than the tool I used previously. The calling tools were fine but not exceptional. So if you have less time to invest, this might feel slow to adjust to compared to other products I've tried.