Took longer than I thought to settle in
I was excited initially about the training and software, expecting a smooth start, but day after day it felt inconsistent. Some parts of the onboarding system seemed to behave unpredictably, like dialer features not syncing well with the database. The training materials sometimes didn’t clarify what to expect next, so I was left guessing. Although the support team answered most of my questions when I called, it didn’t instantly fix all the confusion about day-to-day use. I kept hoping for an update that would make everything flow better, but that didn’t come quickly enough. The payment process worked fine, at least, and the automatic updates kept the software current. Still, it took quite a bit longer than anticipated before I felt like I understood the workflow tools well enough.