Took longer than I thought to find what I needed
I tried using WFHI to find the right software and services for setting up my remote workflow, and I have to say it was a mixed bag. On one hand, the database and calling tools seemed okay when I finally got around to understanding them, and the automatic updates were a nice feature to keep things current without hassle. But the problem was it took quite a while to figure out exactly which features suited my needs because the onboarding and sign-up process wasn't straightforward for me. The billing and payment steps were okay once I understood them, but again, the initial navigation and explanations could have been better organized. I appreciate that support was available telephonically, but finding someone who could help in my working hours was difficult. Overall, I can say the experience was somewhat useful but not the easiest to get through, and the time it took was longer than I had expected.