Took longer than I thought to find support info
I didn't find the support resources as quickly as I expected when I first needed assistance. The dashboard has many options, which is great for flexibility, but it can also make it harder to locate specific help topics or contact details, especially when you're new. Eventually, I was able to reach someone through telephonic support, and they were helpful enough once connected. The training materials cover the basics, but some parts require digging through multiple sections to find what matches your particular question. It’s not that it’s difficult, it just takes more time than I anticipated. On the plus side, the automatic updates run seamlessly in the background, so I don’t have to spend time managing those. Invoices and sign-up procedures were straightforward and didn’t bog me down at all. So while overall the support system works well, it could be a little easier to navigate, particularly for people just starting out who want quick assistance.