Took longer than I thought to figure it out
Honestly, I expected the onboarding and training to be a little more straightforward, but it did take me longer than I wanted to get the hang of it. There's a lot packed into the software, especially the dialer and database features, which seemed intuitive at first but needed some trial and error to use efficiently. After signing up, I wasn’t quite sure how the automatic updates affected my current workflow or which parts of the software were newly added until I explored each module myself. The training helped, but it felt like I had to put in quite a bit of self-explanation as well, which isn’t always easy when you’re wanting to just jump in. Explaining all this to colleagues later felt repetitive because I was still figuring out some basics. The payment and invoicing processes were clear, which was one less hassle, but support was only helpful once I reached out—something I hadn’t anticipated at first. Overall, the process works but expect some time investment before it feels smooth in daily work.