took longer than i thought, but i got there
So, I started using the support and calling the helpline a few times to get hang of the wording and all. At first, some of the labels on the dashboard and in the software didn’t make much sense to me. Like the database feature had names that felt confusing in my context. It wasn’t super clear if some buttons were for calling or for managing contacts. The telephonic support was helpful but sometimes the explanations were a bit slow, which stretched out the time I spent on simple tasks. The onboarding flow had some nice features, but I wish it had clearer instructions on labels and functions. After a couple of calls and some trial and error, I finally got comfortable with the setup and how to use the dialer properly during my work hours. The payment and invoicing was smooth enough, thankfully, so that part didn’t add to my delay. It’s mostly good, just takes time if you’re new and the wording isn’t straightforward. Overall, I’d say give yourself some patience especially in your first week using the software and calling support.