Took longer than I thought, but I found what I needed
Finding what I needed before purchase wasn’t immediate. At first, browsing through the website and software details was a bit overwhelming, with quite a few features and modules described in various places. I initially thought the labels and menus would be more intuitive, but some parts required me to dig deeper or call support to get clarity. It probably took me a couple of hours spread over a few days to really figure out the functionalities especially how the calling tools and database fit together. On the plus side, once I did find the detailed guides and walkthroughs, I felt more comfortable deciding if it suited my remote workflow needs. The software’s automatic updates caught my eye as a positive feature during this phase. However, I still think the initial steps to access training and invoicing info could be more straightforward to save time. Overall, while the search wasn’t as fast as I hoped, the resources to get answers were there; it just took some persistence to make sense of everything. So, it was a bit slower but eventually worthwhile finding what I required.