Took longer than I thought but got there in the end
Hey, so I was trying to get some help from the telephonic support because I wasn’t sure if my setup of the database and dialer was correct. The support people were helpful, but it felt like the steps they gave me were sometimes out of order or repeated, which got a bit frustrating. Like, first they would tell me to check the software update, and then later on ask me again after a call, making me wonder if I’d missed something. It wasn’t a huge problem, just a bit slow. On the plus side, the payment and sign-up were quick, and the training material was decent for reference. So I feel okay about it overall, just expected the guidance to be a bit more streamlined. Kinda felt like I was doing a bit of back and forth unnecessarily but I guess that’s part of it.