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WFHI review

Took longer than I hoped to finish

2 out of 52 of 5Verified customerTraining and onboarding

Took longer than I hoped to finish

The onboarding and training process, while comprehensive, took quite a bit more time than I wished it would. There was a lot of repetition involved, especially when going through the calling tools and database setup multiple times to get things right. While the training material was detailed, sometimes I found myself waiting longer than I anticipated for responses or for the system to catch up during exercises. This slowed down my progress and made the overall time stretch out more than expected. Automatic updates, while necessary, also caused some delays during active sessions. On the plus side, the telephonic support was patient and thorough, answering questions clearly. Still, considering the time it took, I was left hoping for a more streamlined and faster process next time to avoid feeling stuck or slowed down in the middle of things.

Harish DeshpandeBihar, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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