Took longer than I expected to start using properly
Honestly, I wasn’t expecting it to take this much time just to get fully going. The initial sign-up was fine but then I found myself stuck during the training phase, like it took longer than I guessed to understand how to use the dialer and setup the database properly. I tried calling support to speed things up, but getting through and then getting detailed help wasn’t quick. That waiting time really stuck in my mind — it felt like an unnecessary delay before I could actually start working with the tools. Once I got past the onboarding and learned the automatic updates' impact, things looked better. Still, that slow ramp-up spoils the first impression quite a bit. It’s usable after a while, but the early period felt like dragging on forever, and it made me question if I had chosen the right software solution for my needs.