Took longer than I expected to sort out billing
So, the whole billing and payment setup with the WFHI software was kind of a mix for me. At first, I thought signing up and entering payment details would be quick, but it took a fair bit more time than I anticipated. The invoicing part didn't show up as clearly as I hoped, so it took some calls with telephonic support to just get a decent grasp on what the recurring charges looked like. On the plus side, the support team was fairly helpful when I finally got through, answering questions in a friendly way. But I did find myself waiting on some responses longer than I wanted, which was a bit frustrating since I needed things running smoothly. Overall, it was neither terrible nor seamless, just somewhere in between. I think if you’re someone who prefers a straightforward billing process with minimal fuss, this might test your patience a bit. Still, after all the back and forth, the payments and invoicing part at least began to make sense.