2 out of 52 of 5Verified purchaseSales and pre-purchase
Took longer than I expected to get clear answers
The sales process took quite a bit of time, largely because I had to repeat many details multiple times. Sometimes I felt like I was just waiting around for the next person to pick up my query. While the staff was warm when they finally responded, the waiting and repetition made it less efficient than I hoped. The initial sign-up was straightforward enough, but clarifications took longer than expected. However, I will say that once I finally got through, the explanations given were reasonable, if still a bit slow. Overall, it felt like they could improve the flow to avoid unnecessary delays and repeated questions during pre-purchase conversations.