Took longer than I expected to feel confident with access
After signing up for the WFHI software, I needed a bit more help than anticipated to feel fully comfortable accessing all the features on my own. While the basic login and dashboard were straightforward, navigating to and using the calling tools and database functionalities took quite a few back-and-forth calls with support. Each time, the resolution wasn’t instant, and I had to try steps multiple times. Because of this, I suspect I will need assistance again when I set up or update future workflows. The automatic updates sometimes added features I wasn’t fully ready to use, which delayed my learning curve even further. On the payment side, the process was clear and smooth, but that didn't fully compensate for the extra time required for software access. In summary, it took longer than I expected to gain independent confidence, and while the product has potential, I cannot say I won’t require support again.