Took Longer Than I Expected, But Made Sense Eventually
I started with the onboarding process feeling a bit unsure if the steps would be in a logical order. I mean, sometimes when you sign up for new software, the sequence just doesn’t flow and it can get confusing. Here, though, it mostly felt okay. The initial setup walked me through signing up and then moving right into the training modules. I appreciated the reminders and how they dialed down the complexity step by step. It took some time to fully get comfortable, maybe more than I expected at first, but that was mostly my own hesitations. The dialer tool was helpful in seeing calls right from the dashboard, and the database feature for contacts was straightforward enough. One small thing I noticed was the phone support could have been a bit more proactive when I was stuck during a step in updating my profile, but eventually, they got me sorted. Overall, the order of steps felt sensible though it stretched out a bit longer than I wished. I guess these processes often take longer than we think, but I felt like I learned how to use everything properly by the end.