Took longer than I expected, but got there eventually
Honestly, the training and onboarding process with WFHI took longer than I ever thought it would. There was a lot of waiting around between sessions, and I found myself repeating the same questions multiple times because I hadn’t quite grasped some of the workflows the first time. The trainers were patient, but it seemed like the sessions were designed without much repetition, so if you missed something, you had to wait until it came up again, which wasn’t soon. On the software side, integrating the database with the calling tools was a bit of a headache initially since it required multiple tries before everything synced properly. The automatic updates threw me off a couple of times too, as features would change slightly without much notice, making it tough to keep up. However, the invoicing and payment system stayed consistent, without delays or errors, which was a relief. I’m a little weary of the whole process because I’ve been through it all before with different platforms, but I’m glad I stuck with it. It’s not the quickest setup, but once you get through it, the tools are useful. I’ll be using them for the foreseeable future, hopefully without having to explain these basics again!