3 out of 53 of 5Verified purchaseBilling and payments
Took longer than I expected, but got more confident
When I first began with the billing and payments, it took quite a bit longer than I had anticipated. The signing up and invoicing steps were detailed, and it wasn’t always clear what the next move was right away. However, as time went on and I made more payments through the portal, my confidence in the process improved. The automatic updates to the software helped avoid downtime which was a relief. Calling the telephonic support team provided some clarity, even though the wait time sometimes felt prolonged. It wasn’t a speedy experience, but by the end, I felt more sure about navigating all parts of the system, which made the time investment worthwhile.