Took longer than I expected, but explained well enough
When I first started looking into the WFHI software, I expected the onboarding and training information to be explained in a quick, straightforward manner, especially since I was under the impression that remote workflow tools were usually pretty direct. It actually took a bit more time than I thought it would to understand some parts of the system, mainly because the explanation style seemed more detailed and thorough than I anticipated. This wasn’t necessarily a bad thing, though, as the software itself ended up fitting nicely into my daily workflow once I got through the slightly lengthy onboarding period. The training sessions clarified the use of the calling tools and dialer effectively, even if the first few setups felt slow. I wish the initial explanations had been a bit clearer or perhaps more condensed to speed up the process. However, once running, the automatic updates kept the system current without hassle, which saved me a lot of manual adjustments. The telephonic support was also dependable when I had questions, and invoicing was straightforward once logged in. Overall, the experience was mostly positive, but the time it took to fully get started was definitely longer than I expected.