Before I started, I thought the sales and pre-purchase process would be quicker and more straightfor
Before I started, I thought the sales and pre-purchase process would be quicker and more straightforward. While the team was friendly and tried to help, it took longer than I expected to get all my questions answered and the software fully explained. Some of the features didn't align perfectly with what I expected based on the marketing materials, though once I started using the tools, I appreciated parts like the database feature and the automatic updates. The calling tools were functional but required some time to set up properly. Overall, the experience was a bit slower than I hoped, but the support reached out regularly. If you expect an immediate onboarding, be prepared for some patience, but if you have the time, it can be a decent experience.