Took longer than expected, unlikely to do it again
The training and onboarding process felt overly prolonged for what I needed to get started. While I appreciated the detailed modules and step-by-step guidance, it took much longer than I had assumed to become fully functional on the platform. Setting up the database and understanding the dialer features required multiple sessions, and sometimes the automatic updates would reset or confuse the workflow, leading to additional troubleshooting. The telephonic support was decent but often provided generic responses rather than personalized help, which didn’t reduce the overall time spent. On the positive side, the sign-up and invoicing processes were smooth, and I could track payments without difficulty. Still, the initial ramp-up took longer than I’d prefer, and now that I am over the learning curve, I’m not convinced I would go through this again for another product of similar scope. The onboarding could be better tailored to avoid unnecessary repetition, making it more efficient for people who have some technical background. Overall, the experience was mixed, with a single smooth aspect but many time-consuming steps.