Took longer than expected to understand wording
Honestly, the software itself works fine but some of the labels and wording really slowed me down. It took longer than I thought to figure out what certain buttons meant because the terms weren’t always clear or consistent across different pages. The dialer and database features are strong, but when I struggled to know exactly what options to pick, it took extra time away from actual work. The sign-up process was simple and the invoice came quickly, so those parts were okay. Automatic updates happened quietly in the background which I appreciated since I didn’t want to manually manage them. Overall, the software is solid but I think reworking some UI labels to be more straightforward would save many users quite a bit of time. I’m using it regularly but I often find myself pausing to double-check something or ask support for clarification. I don’t mind it too much now but if I was setting it up again I’d hope they made wording clearer upfront. That could be the difference between a quick setup and one that drags on longer than necessary.