Took longer than expected to understand the purchase flow
I expected the sign-up and payment flow to be clearer, but it took a lot more time than I anticipated to get through it. Labels and options on the dashboard weren’t aligned with how I thought they would be based on sales info, which slowed me down. The database setup and dialer installation required extra attention because the wording didn’t match the instructions I had in mind, leading to confusion. I had to spend significant time reading FAQs and calling support to understand how invoicing and automatic updates would work. Compared to other software I’ve used, this one demanded more patience, especially at the start when nothing was quite straightforward. Payment processing was easier once I figured out the flow, but reaching that point was slow. So the whole process took longer and felt less intuitive than I expected, making me reconsider if I’d want to recommend it right away.