Took longer than expected to sort out onboarding kinks
Reflecting back on my experience with the training and onboarding, I noticed that it took more time than I initially anticipated. The materials were well-structured but when issues popped up, especially with the dialer integration, it wasn’t immediately clear how to resolve them. It required additional sessions and reaching out for support multiple times, which extended the timeline. Even after the main content was completed, I found I had to revisit certain modules to ensure I was comfortable using the database features effectively. The trainers were patient and knowledgeable, but it brought home that practical obstacles can slow the process down. Despite the delays, I appreciated how they managed the follow-ups and made adjustments to assist me. Overall, it was a learning curve that stretched over several days but eventually I managed to get the hang of the software.