The onboarding and training process with WFHI was slower than I thought it would be. I expected the

The onboarding and training process with WFHI was slower than I thought it would be. I expected the

The onboarding and training process with WFHI was slower than I thought it would be. I expected the support team to be able to help me quickly, but their responses were often delayed, which made setting up the software and learning the calling tools more difficult. Though the training materials were clear, I needed additional help to understand the database features properly, and that support took time to arrive. The invoicing and payment steps were fairly straightforward, but the overall timeline felt extended due to waiting on assistance. I will grant that once everything was finally underway, the software ran fairly well, and automatic updates didn’t cause issues, but the slow responsiveness negatively impacted my early impressions and productivity.