Honestly it was a mixed bag getting started with WFHI’s training and onboarding process. The initial
Honestly it was a mixed bag getting started with WFHI’s training and onboarding process. The initial signup was fine and fairly quick, so I wasn’t too worried. But once I began using the training modules and trying to set up the dialer with the database, it took me longer than I expected to get into the groove. The training was thorough, though a bit dense, and it took me some time to absorb the procedures fully. On the plus side, the telephonic support was decent and helped clear up some confusing points along the way. Still, I think the onboarding could be more streamlined to help reduce the time it takes to reach full usability. While I value the detail offered, it did wear me out a bit. So overall, it worked but definitely wasn’t a swift setup experience for me.