Took longer than expected to get onboarded
I found the training and onboarding process more time-consuming than I expected before signing up. The initial material seemed straightforward, but actually completing all the required steps took a bit more effort. The database setup was somewhat complicated and took a couple of days to get right. The calling tools and dialer required multiple practice sessions to feel comfortable. Although the training covered essential topics, I felt it lacked detailed guidance in certain areas, which slowed me down. Automatic updates were a positive part as they happened without my intervention, but still, the core onboarding remained lengthy. The telephonic support did respond, but it was not always immediately available when I needed help during onboarding. Overall, compared to what I expected based on the initial description, the whole setup process, including training, took significantly longer and was more tedious. While I acknowledge the software tool itself works fine once established, I would advise potential users to prepare for a longer onboarding time than they might anticipate based on the promotional materials.