Took longer than expected to get into the groove
The training started off alright, but I soon found that following the daily routine became quite tedious. Each day, I had to spend significant time trying to understand the terminology and the process flow, which was more complicated than the initial session suggested. The onboarding platform itself felt sluggish at times, causing some days to drag longer than they needed. While the telephonic support was decent once I reached out, often the response timing wasn’t as prompt as I hoped which added to the daily frustration. The calling dialer had a few glitches that interrupted my workflow, and the database updates weren’t always automatic like they said, meaning some manual intervention was necessary. Even though the invoicing and payment process was straightforward, the ongoing complications with training caused delays in feeling confident with the product. All in all, it took me much longer to get comfortable with the system than I had expected based on the initial setup and guidance.