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WFHI review

Honestly, the sales and pre-purchase part took more time than I had anticipated. While signing up wa

2 out of 52 of 5Unverified experienceSales and pre-purchase

Honestly, the sales and pre-purchase part took more time than I had anticipated. While signing up wa

Honestly, the sales and pre-purchase part took more time than I had anticipated. While signing up was straightforward enough, moving through the initial stages to actually get access and set up the calling tools and the dialer dragged on longer than I wished. I found myself waiting during some communications for clarifications about the database feature, which slowed down my progress. The invoicing and payment processes were clear, but the back and forth involved felt a bit slow. I also noticed that the automatic updates didn’t always seem to align with what I was told during the earlier discussions, which added to the delay. While telephonic support was available, it sometimes felt like I had to wait to get through to someone who could resolve my queries quickly. Overall, the entire process from sign-up through preparation to the point where I could confidently start using the software was longer than I expected. That said, once I was finally in, I found the software itself helpful. Still, the extended waiting and repeated explanations slowed down my enthusiasm and momentum at the start.

Anika Tarun GargPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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