The sign-up and initial onboarding process took quite a bit of time before I fully understood how to
The sign-up and initial onboarding process took quite a bit of time before I fully understood how to set up the remote workflow with your software. The explanations provided during sales and pre-purchase were somewhat generic, which left me guessing on how exactly the calling tools and database features would integrate into my daily operations. While I did receive training materials, some key details were missing or required follow-up calls with support to clarify. On the positive side, once the software was configured, the automatic updates and telephonic support were consistent and reliable, which helped alleviate earlier confusion. Still, a more thorough upfront explanation would have saved time. Overall, the experience was a mix of helpful service and avoidable delays, which impacted my initial impression.