Took longer than expected to get everything clear
I found that while telephonic support was available, I had to figure out a significant portion of the software and workflows by myself. The training was professional but quite brief, so I ended up spending more time experimenting with the dialer and database features without immediate guidance. Sign-up and payment went smoothly, but working through the onboarding flow was slower because support wasn’t proactive in answering some of my questions. The automatic updates sometimes changed how features worked without clear notice, which added to the time I needed to adjust. On the plus side, when I did get through the initial hurdles, the calling tools worked steadily and the database was quite useful. The whole process was a steady climb rather than a quick start. In retrospect, I wish there had been more detailed walkthroughs or quicker responses to reduce the time spent learning independently.