The sales team at WFHI was not very responsive throughout my inquiry phase. At one point, I waited s

The sales team at WFHI was not very responsive throughout my inquiry phase. At one point, I waited s

The sales team at WFHI was not very responsive throughout my inquiry phase. At one point, I waited several days without any follow-up, which made me doubt whether they were genuinely interested in new customers. Eventually, I received a call responding to my questions, but the delay had already impacted my enthusiasm. The initial sign-up process is fairly simple, though, and I appreciated the clarity when it came to invoicing once I finally moved forward. However, the lack of responsiveness made the whole pre-purchase experience feel drawn-out and a bit frustrating. It was hard to gauge the quality of the training options beforehand because of the limited communication. I would have expected a more proactive approach. I do acknowledge that after signing up, the software updates and telephonic support seem organized, which is a small positive in an otherwise slow process.