Took longer than expected to get all details
Before signing up, I expected the sales process and pre-purchase information to be very straightforward and quick. While the sign-up itself was mostly smooth, it took more time than I thought to fully understand the invoicing and payment process because some details weren’t clear upfront. The initial product descriptions matched what I saw in the software but getting assistance on billing took longer than expected. On the bright side, once I moved beyond the sign-up phase, the training and software access were as described, and the dialer worked without issues. Overall, the process met some expectations but lagged in clarity and timing.