Took longer than expected to fit my schedule
Signing up and going through the pre-purchase process took more time than I had hoped, which was a bit disappointing given my working hours. I was enthusiastic to begin using the software and training to fit around my existing commitments, but the initial steps required more back-and-forth and waiting periods than I expected. Even though the instructions were fairly clear, coordinating calls with telephonic support and waiting for invoice processing stretched the timeline beyond what felt reasonable for my part-time schedule. There were some positives, such as the straightforward payment process that didn’t present any surprises and the onboarding training offered at flexible times. However, the overall duration and timing weren’t as well suited to my actual working hours as I had hoped. I remain hopeful that scheduling improvements and a more streamlined sign-up approach might make this better for others balancing varied hours. For me, the process was slower than I wanted, but the basic support and software features seemed fine once I did get started.