When I first signed up, I was hopeful because the onboarding process seemed straightforward enough,

When I first signed up, I was hopeful because the onboarding process seemed straightforward enough,

When I first signed up, I was hopeful because the onboarding process seemed straightforward enough, but adapting the software to match my actual working hours took more time than I anticipated. The training materials explained the core features clearly, but the custom scheduling options didn’t quite align perfectly with my daily routine. It worked well for setting up basic shifts, though, and the database feature helped me keep track of client information efficiently. However, I found the dialer a bit slow when trying to make calls during peak hours, which was frustrating. Telephonic support was helpful when I reached out, but the waiting times sometimes stretched longer than I'd prefer. On the plus side, automatic updates seemed to improve some aspects of the interface without causing any downtime. Invoicing and payments were smooth, with no hiccups, and the sign-up process was easy to navigate overall. I see the software’s potential, but fitting it into my unique work schedule took patience and some trial and error. While it meets some of my needs well, it also leaves room for improvement in flexibility, so I’m cautiously optimistic about using it going forward.