Took longer than expected to find useful training materials
I spent quite some time looking through the training modules hoping they would guide me quickly to the essentials. Unfortunately, the onboarding process was not very intuitive, and I struggled to identify relevant sections for setting up the dialer and managing the database. Some parts of the training seemed outdated or too generic, which slowed down my progress. I did appreciate that the invoicing and payment explanations were clear and straightforward. However, finding specific instructions on the calling tools was time-consuming, and I ended up relying on trial and error. While the software itself is functional, the initial training felt insufficient to smoothly get started, leading to longer setup time than I expected.