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WFHI review

Took longer than expected to find useful training materials

2 out of 52 of 5Verified customerTraining and onboarding

Took longer than expected to find useful training materials

I spent quite some time looking through the training modules hoping they would guide me quickly to the essentials. Unfortunately, the onboarding process was not very intuitive, and I struggled to identify relevant sections for setting up the dialer and managing the database. Some parts of the training seemed outdated or too generic, which slowed down my progress. I did appreciate that the invoicing and payment explanations were clear and straightforward. However, finding specific instructions on the calling tools was time-consuming, and I ended up relying on trial and error. While the software itself is functional, the initial training felt insufficient to smoothly get started, leading to longer setup time than I expected.

Akhil UnnikrishnanBihar, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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