Took Longer Than Expected to Find My Way Around
I had hoped the training and onboarding process would get me quickly up to speed, but frankly, it took much longer than I expected. The material was there, but locating exactly what I needed at each step wasn’t as straightforward as I assumed it would be. Compared to other systems I’ve seen, I expected clearer navigation and faster pointers toward my pressing tasks, like using the dialer or managing the database. The instructions sometimes felt scattered, and I ended up spending more time trying to figure out where to find specific resources than actually learning from them. Even calling support didn’t always yield immediate answers, which slowed things down. While the automatic updates worked well in the background, speeding up the user experience somewhat, the initial discovery phase was frustratingly slow. It’s an area where I think WFHI could improve significantly to help new users avoid wasting valuable time. Overall, the promise of a quick start was not quite met in practice.