Took longer than expected to figure out terms
I was quite hopeful when I first browsed the sales page, but honestly it took me more time than I thought to make sense of everything. The labels on certain features weren’t as clear as I wished; I often had to double-check what some terms meant, which felt odd for software that aims to be streamlined. On the plus side, the website’s layout was visually nice and helped somewhat in navigation. The initial sign-up process also worked fine and I didn’t face issues there. However, the descriptions of the training programs and dialing tools were a bit vague. I was a bit excited about getting started fast, but the unclear wording slowed me down more than I expected. I think with clearer labels and more straightforward explanations upfront, things would have felt less confusing. But I must admit the contact for queries was responsive when I did reach out, so that was at least something to rely on during the wait.