Took longer than expected to feel settled with software
When I first signed up, I was hoping the software and access would match the expectations set by the training and onboarding materials. The database feature was quite handy, allowing me to organize contacts and notes effectively, but integrating it with the calling tools needed more time than I anticipated. Telephonic support was accessible and polite, which helped when I encountered certain difficulties in using the dialer efficiently. However, I noticed that some automatic updates introduced changes I hadn’t prepared for, which stretched the adjustment period further. The invoicing and payment process was clear from the start, which was reassuring. So in summary, while parts of the product and process worked well and met my needs, the pace at which I could comfortably use some functions was slower than I expected. This was somewhat down to my own learning curve and partly due to minor mismatches between the training emphasis and the real software experience. All in all, the software does what it’s supposed to, but getting to that point was longer and less smooth than I had hoped.