The training and onboarding took more time than I had expected before I could feel confident with th

The training and onboarding took more time than I had expected before I could feel confident with th

The training and onboarding took more time than I had expected before I could feel confident with the software. While I appreciated the steady pace of the onboarding sessions, there were parts of the database and dialer tools that didn’t feel very intuitive right away. I had to repeatedly reach out to telephonic support, which was polite but didn’t always offer immediate clarity. The invoicing and payment setup worked fine and felt straightforward. However, the longer period needed to understand and apply training made me hesitant initially about managing workflows remotely with the software. Automatic updates were handled well with no disturbances, which was one positive aspect. Overall, although I see the potential and found the support helpful in general, by the time I finished onboarding I wasn’t entirely confident about using all features fluidly. It felt like a longer adjustment than I had hoped for and slowed my progress, making me cautious about how quickly I could adapt to the remote workflow system.