The sales and pre-purchase experience was a bit of a mixed bag for me. On one hand, the information
The sales and pre-purchase experience was a bit of a mixed bag for me. On one hand, the information I got beforehand was fairly accurate, with clear details about the software features and the training provided. However, the whole process took longer than I anticipated, mainly because I found myself waiting on additional clarifications and some follow-up calls. The invoicing was as expected and fairly transparent, but the delay in communication slowed my decision to proceed. While the onboarding process later showed promise, the initial back-and-forth was a bit frustrating. So, while the experience wasn't bad overall, it certainly didn’t speed things up like I hoped. All in all, my expectations were partly met, partly delayed, making this a three-star experience for me.