When I was exploring WFHI’s offerings before buying, the sales process stood out mostly for how leng
When I was exploring WFHI’s offerings before buying, the sales process stood out mostly for how lengthy it was. I had to spend quite some time understanding what exactly was included in the software and training. The explanations were clear in some places but often left me confused about additional features like the dialer and database access. It felt like the information was not always structured in a straightforward way, which extended my decision time. On the positive side, the people involved in the pre-purchase process seemed professional and were patient with my questions. However, the steps to get a full picture of costs and features made me feel like I needed more time than expected, especially for someone who values efficiency. I appreciate that the invoicing and payment methods were explained in enough detail once I was closer to signing up, so that part worked well. Overall, the sales information ended up being a mix of well-covered points alongside some unclear details that delayed my buying process. I think the experience reflects fairly on both strengths and weaknesses.