Took longer than expected on one step
When I signed up for WFHI software, I was mostly eager to get started, but the onboarding process showed some mixed signals. The invoicing was straightforward and didn’t take much time, which was good. However, there was one moment when I tried setting up the calling tools, and the dialer wouldn't sync immediately — I ended up waiting on support for a while to resolve that glitch. After that delay, the database feature worked smoothly for managing contacts, which fit well into my workflow. The automatic updates don't seem to change much each time, but they run seamlessly in the background. I appreciated the telephonic support overall; they handled my issue with patience despite the wait. The sign-up and payment process felt normal without any hitches. It wasn’t perfect, though—I felt a bit of repetition in calls to support when the dialer first failed to work. Still, the software’s features were usable and mostly effective for the remote workflows I was trying to run. While the waiting was frustrating at times, I think with some tweaking the setup would be easier for new users. Overall, my experience was mixed: some processes felt efficient, others slower than I hoped, but I found enough value to keep using the software the rest of the week.