2 out of 52 of 5Verified purchaseTraining and onboarding
Took longer than expected, not well ordered
The entire onboarding process felt drawn out and a bit all over the place. One moment I was jumping between the training videos and setting up my database without clear guidance on which had to come first, which made me waste time. The steps weren’t in a sensible order—it wasn’t until the calling tool training that I felt somewhat aligned with what I had actually set up. That part was okay, at least the dialer worked as explained. But the sequence around invoicing and payments was confusing and seemed tagged on at the end, which was frustrating given how long the whole thing took. I expected a smooth flow but ended up jumping back and forth quite a bit.