Took longer than expected mostly due to unclear labels
The onboarding and training process overall was okay, but I found the wording and some labels confusing at first. For example, when I was setting up the dialer, certain buttons and options had technical terms that weren’t very clear. It meant I spent extra time figuring out what each feature did instead of moving on smoothly. While the training did cover these areas, the delays were mostly because I wasn’t sure about terminology. Plus, the order of introduction to features was a bit off, so I had to bounce between screens to complete tasks. The training staff were fine once I asked questions, but I felt this could be fixed with more intuitive labeling. Due to this, the entire setup took longer than I had hoped. If the wording were more straightforward, the process might be more efficient, but as it stands I found it a bit slow and mildly frustrating.