took longer than expected, labels sometimes confusing
So the training and onboarding process took me a bit more time than I initially thought. The guided walkthroughs were helpful but some of the wording and labels on the software didn’t make total sense to me at first. For example, the way they labeled the call logs and dialer features was a bit inconsistent, which threw me off during the first few days. On the plus side, the database feature was pretty straightforward once I got used to it and the onboarding training gave a decent overview. Also the support was reachable if I got stuck but it wasn’t like instant help all the time. I think part of the delay was just me trying to figure out what certain terms actually meant in the context of their platform. Overall it worked out after a few sessions but it definitely took closer to a week than a couple of days for me to feel comfortable with everything here.