Took longer than expected - confidence grew slowly
By the time I finished interacting with the sales and pre-purchase steps, it took more time than I initially thought. At first, I was a bit hesitant because there were several inquiries and clarifications needed before I felt comfortable moving forward. While the sign-up and invoicing processes were generally clear, some aspects seemed a little complex, requiring more back-and-forth via calls to understand the details. This made me a bit unsure initially about making a full commitment. However, the people I spoke with were patient and thorough, which gradually built my confidence. The explanations about software capabilities and training helped me understand what I was getting into, easing my doubts. Although the timeline was longer than I hoped, by the end I felt reasonably confident that the product and services matched what was described. So overall, it was a thoughtful process that required patience, but resulted in a feeling of being well-informed before purchase. I would advise future buyers to allocate enough time for this phase to avoid rushing decisions.