Took longer than expected, but wording was mostly clear
The sales and pre-purchase phases took quite a bit of time from start to finish, which was surprising. Although the wording and labels used in the software and training materials were generally understandable, I found some jargon-heavy areas that slowed me down. For example, the database terminology was sometimes dense and required back-and-forth with support to fully grasp it. On the plus side, the sign-up and invoicing were straightforward to follow, and the payment confirmation process was transparent. The dialer and automatic update features were labeled in a way that made sense, though there was occasional confusion about what new updates included until I checked the detailed notes. Overall, despite the longer duration, the balance of clear and unclear labeling felt acceptable. I would say the time investment paid off but could be shorter if the wording were simplified right from the start.